Service Provider Information
- Applicable services:Dark Mode Chrome browser extensions and related services
- Service Provider:LINGHAN XU Sole Proprietor
- Federal Employer Identification Number (EIN):414132599
- Registered office address:1407 UNIVERSITY BLVD AMES, IA 50011
Terms accepted
By purchasing services from this website, you agree to this refund policy. Please read the following terms carefully before purchasing.
Refund eligibility and 7-day money-back guarantee
We offer you a 7-day refund period. You can request a full refund within 7 days of the date of purchase. No reason is required for this refund. If it is a subscription service, you can also cancel your subscription at any time, and the system will stop charging after the current billing cycle ends.
Overdue refunds and compensation for program malfunctions
If your purchase was made more than 7 days ago, but the process malfunctions, you can still apply for a refund.
In this case, you will need to provide us with materials proving the program malfunction, such as screenshots of the error message or videos documenting the malfunction. Once we confirm that the problem is with the program itself, we will issue you a full refund. In addition, as an apology, we will offer you a free lifetime membership to this program.
Steps to apply for a refund
To process your refund, please send an email to our customer service team (email:[email protected]Please include the following information in the email:
- Your order number, or the email address you used to log in.
- Please explain the reason for your refund request or provide feedback to help us improve the product. However, this is not mandatory, and not providing a reason will not affect your refund approval.
- (For refunds due to program malfunctions occurring more than 7 days ago) Provide screenshots or video evidence of the program malfunction.
After sending the email, please wait for our team's confirmation (usually within 1-3 business days).
Regarding canceling subscription
For subscription-based services, you can cancel at any time.
Even after cancellation, you will still be able to use the premium features until the end of the current billing cycle. Apart from the 7-day refund and fault refund options mentioned above, we do not offer refunds for partial subscription periods. Once you cancel your subscription, we will not charge you any further fees in future billing cycles.
Refund processing method
Once your refund request is approved, we will process it as follows:
- The refund will be returned to the original payment method you used when you made the purchase.
- Funds typically take 5 to 10 business days to reach your account.
- Once the refund is processed, you will receive a confirmation email.
Changes to the refund policy
We reserve the right to modify this refund policy at any time. The revised policy will take effect immediately upon publication on this website. Your continued use of our services after the policy is modified constitutes your acceptance of the revised refund policy.